FAQs

What types of corporate events do you plan?

We plan and produce conferences, leadership summits, meetings, retreats, nonprofit galas, fundraising events, brand activations, employee appreciation events, holiday parties, community engagement programs, and other corporate experiences.

Do you manage multi-day conferences?

Yes. We provide planning, logistics, vendor management, attendee experience strategy, speaker coordination, registration support, and onsite event management for conferences ranging from single-day programs to multi-day events.

Do you work with government agencies?

Yes. We have experience supporting government agencies, public sector organizations, and mission-focused institutions with meetings, conferences, community engagement initiatives, and special events.

Do you work with nonprofit organizations?

Yes. We regularly partner with nonprofit organizations to plan galas, fundraisers, conferences, donor events, community programs, and mission-driven experiences that support organizational goals.

Do you provide event production services?

Yes. In addition to planning, we offer event production services including event design, vendor management, logistics coordination, timeline development, venue management, and onsite execution.

Do you offer wedding planning, design, and production?

Yes. Our wedding services combine planning, design, and production to help couples create personalized celebrations that reflect their vision, priorities, and guest experience goals.

What is included in your service plan?

Services vary based on the event type and scope. While we do not offer packages, depending on your needs, services may include event planning, event design, venue sourcing, vendor management, budget development, logistics coordination, timeline creation, attendee experience strategy, and onsite event management.

How do you handle event budgeting?

We work closely with you to understand your budget and priorities. We create a detailed budget plan that outlines all expected costs, including venue, catering, entertainment, décor, and other expenses. We monitor the budget throughout the planning process to ensure we stay on track and make adjustments as needed.

How do you charge for event planning services?

Event planning service can be billed in more than one way and is based on the event planning company. Flat rates are billed based on the scope of work without any additional fees being paid for the service. Percentage based fees are charged based on the overall budget of your event. Companies may charge between 15% and 20% of your total event budget. Some firms may charge by the hour. We tend to charge a flat fee for the scope of work provided and then a 18% fee for any additional work outside of the scope agreed to.

Can you help with venue selection?

Yes, we can assist with finding the perfect venue for your event. We consider factors such as location, capacity, amenities, and budget. We also have a network of preferred venues that we can recommend based on your specific needs and preferences.

Do you have preferred vendors you work with?

We have established relationships with a variety of trusted vendors, including caterers, florists, photographers, entertainers, and more. We can recommend vendors that match your style and budget, and we coordinate all vendor services to ensure a seamless event.

How do you manage event logistics and coordination on the day of the event?

On the day of the event, our team is on-site to manage all logistics and coordination. We oversee setup, manage vendors, handle any issues that arise, and ensure everything runs smoothly. We act as the main point of contact so you can focus on enjoying the event.

How do you ensure the event aligns with our vision and goals?

We start by understanding your vision and goals for the event. We work closely with you throughout the planning process, providing regular updates and seeking your feedback. We also use mood boards, mock-ups, and other tools to ensure the event design matches your expectations.

What measures do you take to ensure guest satisfaction?

Guest satisfaction is a top priority. We focus on creating a welcoming and enjoyable experience for all attendees. This includes thoughtful event design, attentive service, clear communication, and addressing any guest needs or concerns promptly.

What is your policy on cancellations and refunds?

Our cancellation and refund policy depends on the timing and circumstances of the cancellation. We strive to be as flexible as possible and will work with you to find a fair solution. Specific details can be provided in our contract.

What is a hotel event readiness audit?

A hotel event readiness audit is an independent evaluation of your property’s ability to deliver exceptional experiences for meeting planners, event attendees, speakers, sponsors, wedding clients, and overnight guests. The audit identifies strengths, operational gaps, and opportunities to improve both guest satisfaction and event performance.

Who should invest in a hotel event readiness audit?

This service is ideal for hotels, resorts, ownership groups, management companies, convention properties, and independent venues looking to improve guest experience, increase event bookings, strengthen planner relationships, and identify opportunities for operational improvement.

What areas of a hotel are evaluated?

Audits may include guest arrival experience, guest rooms, meeting and event spaces, food and beverage operations, planner experience, staff interactions, VIP accommodations, pre-arrival communication, technology, wayfinding, and overall guest experience touchpoints.

Do you provide recommendations after the audit?

Yes. Following the audit, clients receive a detailed report outlining observations, identified gaps, areas of opportunity, and practical recommendations designed to improve guest experience, event readiness, and operational performance.

Do you travel for hotel audits?

Yes. Hotel event readiness audits are available nationwide. Audits can be conducted for individual properties, resort destinations, convention hotels, or multi-property portfolios.

Do you offer day-of coordination?

No. We do not offer traditional day-of coordination. We believe successful wedding execution requires planning and preparation before the wedding day. All of our wedding services include support leading up to the event to ensure a seamless experience.

Do you plan destination weddings?

Yes. We plan destination weddings throughout the United States and internationally, helping couples manage logistics, vendor coordination, guest experience, and event production from afar.

How far in advance should we hire a wedding planner?

Most couples benefit from hiring a planner as early as possible. Depending on the complexity of the wedding, we recommend beginning the planning process anywhere from 12 to 18 months before the wedding date.

Where do you provide services?

We are based in the Washington, DC metropolitan area and serve clients throughout Maryland, Virginia, and nationwide. We also travel for destination weddings, conferences, corporate events, and hotel audit engagements.

Can you provide references or testimonials from past clients?

Yes, we can provide references and testimonials from past clients who have been satisfied with our services. These can give you an idea of our capabilities and the quality of our work.

How do you handle unexpected issues or emergencies?

We have contingency plans in place for various scenarios. Our team is trained to handle unexpected issues calmly and efficiently. We communicate with all relevant parties to resolve problems quickly and minimize any impact on your event.

How do we get started?

The process begins with an inquiry through our website. From there, we’ll schedule a consultation to learn more about your event, goals, vision, and planning needs before recommending the most appropriate services.